I’ve been meaning to update the links in the MMR Societies and Associations webpage to include MedicAlert Malaysia’s website. According to the parent MedicAlert Foundation website, the official website for MedicAlert Malaysia is supposed to be http://www.medicalert.com.my/ but as of today if you click on it you get this message:
A whois search shows that the administrative contact for medicalert.com.my is:
Well-Oil sdn bhd
No 5 Jalan Laksamana 12/1
Seksyen 12
40100 Shah Alam
Selangor
Malaysia
khairianuar@gmail.com
(Tel) 012-9262711
Pretty strange administrative contact for MedicAlert Foundation Malaysia – is this an oil related company? I suspect the domain name may not have been renewed or there is some other account issue with the hosting Mesra.net. MedicAlert is a pretty important service for as an International organisation, it is supposed to provide “dependable emergency medical information and identification service” in the form of live 24/7 emergency support to healthcare services in the event of well, emergencies. The website being down is probably not reflective of the service downtime which emergency healthcare staff access by a phone call to the MedicAlert hotline, right? So what is the hotline number then if we can’t locate it on the web?
The only other record of Yayasan MedicAlert is the old application form still hosted online in UMMC (PDF) and the 24 hour hotline number there is 603-79575111. A call there this morning reached a nurse who said that the number was no longer in use. She then directed me to the UMMC main operator who gave me another number which is 603-77820515. At 6:25 am February 17, 2012, there was no answer when I tried calling this line, so either this is not the correct 24/7 Hotline number or the Yayasan MedicAlert Foundation does not have a 24/7 Hotline number service which is quite pointless.
As the situation stands, a Healthcare provider in Malaysia cannot sensibly advise his or her patients with a serious medical condition or on important drugs like anticoagulants to register with Yayasan MedicAlert Malaysia if their website does not work and if their Hotline is not working. I am not impressed at all. Do contact us if their website finally comes online again (if at all)
from the Malaysian Medical Resources
Yayasan MedicAlert Malaysia – where are you?
